For SAML component support, please contact us on firstname.lastname@example.org.
When requesting support, we ask that you include the application log file and any relevant configuration, metadata documents, and SAML messages at fault.
You can extract the SAML messages from the network trace as shown in the Troubleshooting documentation. Otherwise, you can send us an exported browser network trace file (.har). You can export the network trace from the browser dev tools, such as Google Chrome DevTools.